Child Safety Standards

1. Our commitment

Mahanubhav Sangam has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), grooming, and any content or behaviour that endangers minors. This applies to every part of our platform — profiles, photographs, messages, and any other content shared through the app.

We comply with Google Play's Child Safety Standards policy and with applicable child protection laws, including the Protection of Children from Sexual Offences (POCSO) Act, 2012, in India.

2. Minimum age & eligibility

Mahanubhav Sangam is a matrimony app intended only for adults of legal marriageable age in their jurisdiction (18 years and above for women, 21 years and above for men, under Indian law). Registration is not permitted for anyone below this age, and we do not knowingly allow minors to create or maintain an account.

• Date of birth is collected at registration and used to verify eligibility.
• Accounts found to misrepresent age or belong to a minor are removed immediately upon detection.

3. Prevention & detection measures

We take the following steps to keep minors off the platform and to prevent CSAE:

• Profile review: profiles are reviewed before becoming visible to other members, with checks for age-related red flags.
• Reporting tools: every profile and conversation can be reported directly within the app.
• Content moderation: photographs and profile content are moderated against our community guidelines, which prohibit any content involving or sexualising minors.
• Account action: accounts violating this policy are permanently removed, and, where required by law, reported to the appropriate authorities.

4. How to report a concern

To report a profile, message, or content on Mahanubhav Sangam that concerns child safety:

• In the app: open the profile or conversation, tap the report/flag icon, and select the relevant concern.
• By email: write to mahanubhavsangam@gmail.com with as much detail as possible — profile name/ID, screenshots, and description of the concern.

All reports are treated confidentially and reviewed on priority.

5. What happens after a report

1. Our team reviews the report and any accompanying evidence promptly.
2. The reported account is suspended pending investigation where the concern appears credible.
3. If the report is substantiated, the account is permanently removed from the platform.
4. Where legally required, we cooperate with law enforcement and relevant child protection authorities, including preserving evidence as required by law.

6. External reporting resources

• Childline India: 1098 (24x7, toll-free)
• National Commission for Protection of Child Rights (NCPCR) POCSO e-Box: ncpcr.gov.in
• National Center for Missing & Exploited Children (NCMEC) CyberTipline: report.cybertip.org
• Local police: contact your nearest police station or dial 112 (India's emergency number) for immediate danger.